Patient Surveys:

Welcome to our Patient Surveys page. As we compile the results of surveys from patients at the practice, we will post them here. Keep checking back for the most up to date information....
 
 Our patient survey results are now ready to view!

  

Patient Participation Group Enhanced Service Report 2016/17:

 Patient_Paarticipation_Group_Survey_Report_2016-17docx.docx

Appendix__A_list_of_PRG_Members_2016_-_17_docx.docx

Patient_Participation_Survey_Results_2016-17docx.docx

 

Patient Participation Group Enhanced Service Report 2015/16:
 
Patient_Participation_Group_Survey_._Report_2015_to_2016.docx
Newmarket_Medical_Practice_survey_Results_2015_.16_.docx
Patient_Reference_Group__List_of_members_-Apppendix_A2.docx
 
 
Patient Participation Group Enhanced Service Report 2014/15:

Patient_Participation_Group_report_on_three_priority_areas_2014.15.docx
Appendix_A_PRG_anonomised_List_of_members_.docx
Patient_Participation_Group_Survey_2014.15.collated_Results_Appendix_B_.docx
 
Friends & Family survey results 2013:
 
Letter_from_Friends__family_survey_2013.pdf 
Friends__family_survey_test__results_2013.pdf
 
PPG Local survey results & reports 2013/14:

Newmarket_Medical_Practice_PPG_Report_and_Action_Plan_March_2014_and_appendix_1-2.doc
Appendix_1_PPG_Report_March_20141.docx 
Apendix2_part1_Newmarket_PPG_report_March_2014_.xls
Appendix_2_part2_PPG_Survey_Results_online._March_2014.docx
PPG_Survey_2013-2014_Word_Doc.doc 
Comments__Compliments_from_the_PPG_Survey_2013-14.doc
 
 
Local survey results & reports 2012/13:
  
PPG_survey_for_January_2013.doc
Local_patient_participation_website_survey_results_2012-13.docx
Patient_compliments_2013.doc
Local_survey_comments__improvements_2013.doc
The_Local_Patient_Participation_Group_Report_and_Action_Plan_2012-13.doc 
 
Local survey results & reports 2011/12:
 
Local_patient_participation_group_survey_2011.12.xls 
Patient_participation_group_survey_results_2012.doc
 
 
CFEP survey 2012/13:
 
GP_improving_practice_report_2013.PDF
Survey_Results_Certificate_2012-13.pdf
 
 
CFEP Survey 2011/12:
     
Survey_certificate_improving_practice_2011-12.pdf
 
 
GP patient survey 2010/11:
  
GP_patient_survey_2010-11.pdf
 
Make your opinion count
 
After your visit to Newmarket Surgery, we encourage patients to make their opinion count by answering our weekly question so that we can improve our services.
 
 
 
            
2017 % Yes % No
Were you put at ease during your consultation today?  93 7
Were the new blue chairs in the waiting room comfortable?  80 20
During your consultation, did the clinician discuss your treatment options with you?   77 23
Is it a good idea to have the radio playing in the background in reception to prevent overhearing conversations at the desk?  93 7
Did you find our surgery clean & safe from infection? 96

4

Did the clinician greet you at their door today? 77

13

Did your visit reach your expectations today? 72

18

Did our team make you feel welcome today? 89

11

Do you agree that our premises are safe, accessible and promotes well being? 86

14

Are you aware of your choice when a referal is requested by your doctor? 58

42

Was the surgery easy to get around today? 98

2

Did you use our handwash today? 94

6

Are aware that we have a hearing loop? 91

Are you happy with the surgerys opening times? 81

 19

Did you feel safe in the surgery today?  

 

 

 

 

 

 

 

 

 

 

 

 

 

 Yes

No 

Did you feel safe in the surgery today? 

84 16
Was it easy to get around the surgery today?  94 6
During your consultation, did the clinician discuss your treatment options with you?   86 14
During your visit to the surgery, did you use our hand wash?  81 19
Did you find our surgery clean & safe from infection? 87

 6

Did the clinician greet you at their door today? 88

12 

Did you use our payphone? 57

 43

Did our team make you feel welcome today? 96

 4

Do you agree that our premises are safe, accessible and promotes well being? 46

 34

Did your appointment run on time today? 73

 27

Do you order your prescription online? 66

 44

Did you feel involved in your consultation today? 71

 29

Did you feel respected today? 72

 28

Are you happy with the surgerys opening times? 86

 14

Was the surgery easy to get around today? 68

 32

Did you read our newspapers today?  61

 39

 Did you know we liase with other local services to provide you with the best care?                    24

76 

 Are you aware that you can get art on prescription?

Do you know that in the near future, patients will be encouraged to buy over the counter medication? 

Do you know that you are all invited to attend local roadshows to discuss the practice merger?

51

72

84

49

28

16

Make your vote count now, take a moment to answer our online survey.
To join in, simply click on the "Survey" button that can be found along the top header of all our web pages