Patient Survey
We are always keen to know what patients think. Below are some simple questions. Please feel free to answer them for us. No personal details will be collected and no names taken. This is purely anonymous.
Please answer all the questions if you do decide to take part. After selecting your answer to each section, press the button immediately below marked 'Vote', then proceed to the next question, answer it and press 'Vote' again and so on until you have finished.
It will only take a few minutes of your time and will help us greatly in providing a better service. You can only take the survey once.
Thank you for your help.
Are you male or female?
In what age group do you fall?
Which of these best describes what you are doing at present?
In general, how long does your journey take from home to work?
If you work and need to see a doctor at your GP surgery during your typical working hours, can you take time out from your work to do this?
Generally, how would you describe your health?
Which of following conditions do you have?
Are you a deaf person who uses British Sign Language?
Are you a parent/legal guardian of any children aged under 16years currently living in your home?
Are you a carer for anyone in your household who has a long standing health problem or disability?
What is your ethnic group?
Which of the following best describes how you think of yourself?
Which of the following best describes your religion?
In the past 6 months, how easy have you found getting through on the phone?
In the past 6 months, how easy have you found it for a doctor to phone you back?
In the past 6 months, have you tried to see or speak to a doctor fairly quickly? By fairly quickly, we mean on the same day or in the next 2 working days that the GP or health centre was open
If you were not able to talk to or be seen during the next 2 working days that the doctors surgery was open, why was that?
In the past 6 months, have you tried to book an appointment with a doctor in advance?
The last time you tried, were you able to get an appointment with a doctor more than 2 working days in advance?
How helpful do you find the receptionist at the surgery?
How long after your appointment time to do you normally wait to be seen?
How do you feel about how long you have to wait?
Is there a particular doctor that you prefer to see at the surgery?
How often do you see your preferred doctor?
If you were/are offered an alternative choice of doctor, did/do you take the appointment?
How satisfied are you with the opening hours of the doctors surgery?
As far as you know, is Newmarket Surgery is open Monday to Fridays?
As far as you know, is Newmarket Surgery is open at weekends?