We are always keen to know what patients think. Below are some simple questions. Please feel free to answer them for us. No personal details will be collected and no names taken. This is purely anonymous.
Please answer all the questions if you do decide to take part. After selecting your answer to each section, press the button immediately below marked 'Vote', then proceed to the next question, answer it and press 'Vote' again and so on until you have finished.
It will only take a few minutes of your time and will help us greatly in providing a better service. You can only take the survey once.
Thank you for your help.
Are you male or female?
How old are you?
Which of these best describes what you are doing at present?
In general, how long does your journey take from home to work?
If you work and need to see a doctor at your GP surgery during your typical working hours, can you take time out from your work to do this?
Generally, how would you describe your health?
Which of following conditions do you have?
Are you a deaf person who uses British Sign Language?
Are you a parent/legal guardian of any children aged under 16years currently living in your home?
Are you a carer for anyone in your household who has a long standing health problem or disability?
What is your ethnic group?
Which of the following best describes how you think of yourself?
Which of the following best describes your religion?
In the past 6 months, how easy have you found getting through on the phone?
We have recently changed the message that you hear on the main surgery to let you know you are in a queue. have you found this helpful?
In the past 6 months, have you tried to see or speak to a doctor fairly quickly? By fairly quickly, we mean on the same day or in the next 2 working days that the GP or health centre was open
If you were not able to talk to or be seen during the next 2 working days that the doctors surgery was open, why was that?
In the past 6 months, have you tried to book an appointment with a doctor in advance? By booking ahead we mean booking an appointment more than 2 weekdays in advance
The last time you tried, were you able to get an appointment with a doctor more than 2 working days in advance?
Please indicate which of these professional clinicians you have seen during the past year?
On seeing your GP how did you rate this service?
On seeing your Nurse Practicioner, how did you rate this service?
On seeing your Practice Nurse, how did you rate this service?
On seeing your Health care Assistant, how did you rate this service?
The surgey has installed a hearnig loop at reception and provides a protable loopfor the consultation rooms. Have you needed to use these services
Have you used the online services available to either order your repeat prescription or to book an appointment
We have introdcued music in the main reception area following patient suggestion.Do you think this is appropriate?
Have you used the confidentiality slips available at the front desk. Do you think these are appropriate?